We provide a range of compliance, regulatory and personal and professional development programmes designed to improve the performance of participants while complying with the appropriate regulation.
We offer a range of different study options to suit various learners needs:
- Full learning programme
- 1 week intensive training
- 1 or 2 day revision workshop
- Virtual classrooms
These include training and revision courses for the following qualifications:
Mortgage sector qualifications
Completion of the Certificate in Mortgage Advice meets the FCA examination requirements for mortgage advisers.
You need to complete two units:
Unit 1 — Financial services, regulation and ethics (R01) OR UK financial services, regulations and ethics (CF1)
Unit 2 — Mortgage advice (CF6)
The Certificate in Mortgage Advice and Practice (CeMAP®) is a QCF Level 3 qualification. It meets the educational standard required by the Financial Conduct Authority (FCA) of anyone wishing to achieve a ‘licence to practice’ and work as a mortgage adviser.
As the premier mortgage qualification, CeMAP® is firmly established as the qualification of choice in the financial services industry, and widely regarded as the industry benchmark with 80% of mortgage advisers holding the qualification.
CeMAP® is a UK specific qualification and comprises seven mandatory units that are studied and assessed in three modules:
CeMAP® Module 1
Unit 1 — Introduction to Financial Services Environment and Products
Unit 2 — UK Financial Services and Regulation
CeMAP® Module 2
Unit 3 — Mortgage Law, Policy, Practice and Markets
Unit 4 — Mortgage Applications
Unit 5 — Mortgage Payment Methods and Products
Unit 6 — Mortgage Arrears and Post Completion Issues
CeMAP® Module 3
Unit 7 — Assessment of Mortgage Advice and Knowledge
Fees for learning support
Our standard fees are £895 per trainer day (exclusive of expenses and VAT). Examination fees are additional and payable to The London Institute of Banking & Finance upon registration. Current examination fees can be found here.
The sale and marketing of equity release products including lifetime mortgages and home reversion plans has been regulated by the Financial Conduct Authority (FCA), formerly the Financial Services Authority (FSA), since 6 April 2007. As part of these regulatory requirements, anyone advising on any form of equity release must hold an appropriate qualification.
By completing CeRER you will meet these regulatory requirements and develop a full and extensive knowledge of the equity release environment.
CeRER is a UK specific qualification. In order to study CeRER you must have completed the Certificate in Mortgage Advice and Practice (CeMAP) or have completed an equivalent mortgage advice qualification.
Unit 1 — Fundamentals of Equity Release (FOER)
Unit 2 — Equity Release Solutions (EQRS)
The Diploma in Mortgage Advice and Practice (DipMAP) is a QCF* Level 4 qualification for individuals who wish to gain a higher level of skills and knowledge for mortgage advice and demonstrate their commitment to continual learning.
DipMAP® enables mortgage professionals who wish to set themselves apart from their peers and to go beyond the basic Level 3 qualification requirement. It demonstrates to clients and employers that holders have an enriched understanding of the broader financial services environment and the residential lending sector in the interests of providing high quality, ethical advice to consumers.
Applicants are required to hold the QCF Level 3 Certificate in Mortgage Advice and Practice (CeMAP®), or an equivalent qualification.
DipMAP® consists of two mandatory units:
Unit 1 — Financial Services, Regulation and Ethics (FSRE)
Unit 2 — Advanced Mortgage Advice (AMA)
Financial sector qualifications”
Calibrand has a unique offering:
- Free learning material
- Free student learning centre
- Free online practice tests
- Free mock exam
- Free resits (one per unit, subject to passing the mock exam)
The diploma consists of six units:
Unit 1 — Financial services, regulation and ethics.
Unit 2 — Personal taxation.
Unit 3 — Investment principles and risk.
Unit 4 — Pensions and retirement planning.
Unit 5 — Financial protection.
Unit 6 — Application of professional financial advice.
Units 1-5 are all multiple choice and examined at centres nationwide throughout the year. Unit 6 is a written paper examined four times per year.
DipFA® is a UK specific qualification and comprises two mandatory units:
Unit 1 — Financial Services Regulation and Ethics
Unit 2 — Advanced Financial Advice
The DipFA® meets the FCA’s Retail Distribution Review (RDR) qualification requirement for independent retail financial services advice and provides a practically oriented and cost-effective approach to study and assessment. The DipFA® is a benchmark qualification that meets the standards required for those giving professional advice on retail investment products.
The diploma is suitable for those who don’t hold additional CII credits counting towards completion of the Diploma in Financial Planning.
Covering the following six compulsory units, the Diploma develops core technical knowledge and financial planning capabilities:
R01 — Financial services, regulation and ethics.
R02 — Investment principles and risk.
R03 — Personal taxation.
R04 — Pensions and retirement planning.
R05 — Financial protection.
R06 — Financial planning practice.
Holders of the first unit, Financial services, regulation and ethics, are authorised to advise under supervision while they work towards completion of the full Diploma.
The first five of the six units are multiple-choice tested and examined year-round. The sixth, the planning unit R06, is examined four times a year.
Banking Standards & Conduct
The behaviour of banks, and how they treat their customers has been under intense scrutiny in recent years. Effectus learning has been involved in banking education and training for 25 years and has developed a range of services to help improve standards and restore public confidence.
The following qualifications have been specifically designed to develop skills and understanding in the area of retail and business banking, and to help UK retail financial services providers embed the Financial Conduct Authority’s (FCA) revised framework for the conduct of retail banking business within their organisations.
The Certificate in Retail Banking Conduct of Business (CertRBCB®) is a QCF Level 3 qualification. It has been designed to set a new independent standard in customer service excellence and to help UK retail banks embed understanding of the Financial Conduct Authority’s (FCA) Retail Banking Conduct of Business and payment services regulations within their organisations.
CertRBCB® consists of two mandatory units:
Unit 1 — Principles of Retail Banking (PORB)
Unit 2 — Retail Banking Customer Solutions (RBCS)
CertRBCB® has been specifically designed to assist banks in implementing regulation within the context of providing a high quality customer experience. This qualification has been developed for customer-facing staff and will equip them with essential knowledge of the financial services environment, regulatory requirements and the key principles of providing customer service excellence.
The Certificate in Business Banking and Conduct (CertBB&C®) is a QCF* Level 3 qualification. It is a practical and highly relevant qualification for customer facing financial services professionals involved in lending to businesses. It has been designed to develop and enhance understanding of the Financial Conduct Authority’s (FCA) conduct of business regime in relation to business banking customers, and to set an independent standard in customer service excellence.
CertBB&C® allows you to demonstrate your commitment to high standards of professionalism and enhances your credentials for a successful career in business banking. It gives you essential knowledge of the UK business banking environment, a thorough grounding in the workings of the sector and a detailed understanding of the regulatory landscape.
CertBB&C® consists of two mandatory units:
Unit 1 – Principles of Business Banking
Unit 2 – Providing Solutions to Business Banking Customers
The Diploma in Retail Banking Conduct of Business (DipRBCB®) is a Level 4 QCF qualification. DipRBCB® builds upon themes introduced in the Level 3 Certificate in Retail Banking Conduct of Business (CertRBCB®). It has been specifically designed to assist banks in implementing emerging regulation within the context of providing a high quality customer experience. It is intended for individuals who are at an operational level managing, or aspiring to manage, a retail financial services outlet or for those who develop, implement and review policies and procedures which impact on customers.
The DipRBCB® consists of two mandatory units:
Unit 1 – Principles of Retail Banking Conduct of Business (PRCB)
Unit 2 – Advanced Retail Banking Conduct of Business (ARCB)
The Diploma in Business and Commercial Banking & Conduct (DipBB&C®) is benchmarked at a QCF level 4 qualification. Designed as the next step of progression for professionals that have completed our leading CertBB&C® qualification or for individuals that would like to learn advanced skills of business lending, credit analysis and risk management.
DipBB&C® develops knowledge of the latest business and commercial banking working practices and regulatory guidelines. Exploring areas of advanced business lending, accurate credit analysis and recommending sources of appropriate finance options to customers.
This qualification can be studied in two distinctive pathways depending on your educational background. For individuals that have already completed the CertBB&C® qualification, you will only need to complete Unit 3 – Advanced Business and Commercial Banking & Conduct to be awarded this qualification.
New students to LIBF University College will study Unit 1 and 2 first from CertBB&C® to develop the essential principles of business and commercial banking before learning the advanced skills in Unit 3.
DipBB&C® consists of three units across two modules:
Unit 1 – Principles of Business Banking
Unit 2 – Providing Solutions to Business Banking Customers
Unit 3 – Advanced Business and Commercial Banking & Conduct
The Certificate in Consumer Debt Collection (CertDC) – 601/3470/7 is a QCF qualification. CertDC has been designed in partnership with leading financial providers alongside other foremost industry professionals. Achievement of the CertDC will benefit the consumer debt collection professional in their everyday work and future career progression.
The consumer debt collection industry has experienced large growth in recent years as the amount of personal debt in the UK has increased. This growth coincides with the change of regulator for the sector, as from April 2014 the Financial Conduct Authority (FCA) took over regulatory responsibility from the Office of Fair Trading.
This growth in market size and change in regulator has resulted in a need for a new qualification, which teaches the key legislative standards for effective management of compliance and the essential skills for professionals working in consumer debt collection.
The Certificate in Consumer Debt Collection (CertDC) is designed specifically for professionals that work in collection and recovery departments in the financial industry. This professional qualification focuses on the FCA principles for debt collection, current regulatory guidelines and an overview of the debt collection environment as a whole.
Unit 1 – The Debt Collection Environment (DCE)
Unit 2 – The UK Regulatory Environment and Debt Collection (UKD)
Unit 3 – The Debt Collection Process (DCP)